Consumer
Contact us if you have questions
Are you considering becoming a customer and have questions to our products and services? Or are you already a customer and want to expand your current solution? No matter what you need, we're here to help you.
Customer service
If you have any questions about creating a Dankort merchant agreement or questions about your existing merchant agreement, you are very welcome to contact customer service on tel. +45 44 89 24 00 weekdays between 8:00 and 17:00.
Terminating Dankort agreement
If you wish to terminate your Dankort merchant agreement, you can contact us on tel. +45 44 89 74 80. The lines are open Monday to Thursday 9:00–16:30, and Friday 9:00–16:00.
Self-service for merchants
If you need to make changes to your Dankort merchant agreement or need an answer to a question about it, you can do this via our self-service facility.
Go to self-service